Effective Date: January 1, 2026

Kupyd ("Kupyd", "we", "our", or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you use the Kupyd website, mobile application, or related services.

We may collect several types of information from users of our platform.

This may include:

• Name
• Email address
• Phone number
• Account login credentials

This information is typically collected when you:

• Create an account
• Request verification
• Contact customer support

We may automatically collect certain technical information such as:

• IP address
• Device type
• Operating system
• Browser type
• App usage data

This information helps us improve platform performance and security.

Kupyd may use collected information for the following purposes:

• To create and manage user accounts
• To verify user identity
• To deliver authentication and security messages
• To operate and maintain the Kupyd platform
• To improve services and user experience
• To prevent fraud or unauthorized access
• To respond to customer support requests

Kupyd may send transactional SMS messages to users for account verification and security purposes.

These messages may include:

• One-Time Password (OTP) verification codes
• Login authentication alerts
• Account security confirmations

Users receive SMS messages only after providing their phone number and initiating a verification request within the Kupyd platform.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Kupyd does not sell, rent, or trade personal information to third parties.

We may share information only in the following circumstances:

• With trusted service providers who help operate our platform (such as cloud hosting or messaging providers)
• When required by law or legal process
• To protect the rights, safety, or security of Kupyd or its users

Any third-party providers are required to maintain appropriate security protections.

Kupyd implements reasonable administrative, technical, and physical safeguards to protect user information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your data, no method of transmission over the internet can be guaranteed to be completely secure.

We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.

Users may request access to, correction of, or deletion of their personal information by contacting us using the information below.

The Kupyd platform may contain links to third-party websites or services. Kupyd is not responsible for the privacy practices of those third parties.

Kupyd may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

If you have questions regarding this Privacy Policy, please contact:

Kupyd Support
SupportTeam@Kupyd.com